Privacy Policy

Here at https://localcreative.co (“Website”), we, Local Creative LLC (“Company,” “Us,” or “We”), are committed to protecting your privacy through this Privacy Policy (“Policy”). By using the Website, you agree to the terms covered in this agreement.

1. Collection of Your Personal Information

Most actions you take on the Website will relay certain information about you to the Company. Through Google Analytics and other tools, we can see which web pages you click on, how long you stay there, and how you generally navigate the website. We use this data to optimize the Website, improve user experience, and make strategic business decisions. These tools may also collect information and data about your IP address, computer specifications, and other details about the methods in which you are accessing the Website.

You may also provide us additional personal information at various places on the Website by filling out forms, answering questions, providing information while purchasing programs and products, or searching for specific information using our search tools. We collect name and email information to identify you as a buyer and provide access to your purchases. We request your address in order to ship products when necessary or because we sometimes like to send surprise thank-you gifts via physical mail. We also sometimes request Instagram handles or other social media information so that we can give you shoutouts or to have other methods to follow your program, connect with you, and to communicate in less formal ways.

Text Messaging Information: If you opt-in to receive text messages from us, we will collect your phone number and may gather data on your interactions with these messages, such as delivery status and engagement metrics. This information is used to send you marketing, sales, and business updates via text message through third-party services like Telnyx and Hiro.fm.

2. Use of Your Information

Company may use the information collected in the following ways:

  • To operate and maintain the Website;
  • To create your account, identify you as a user of the Website, and customize the Website for your account;
  • To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt out of future mailings;
  • To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
  • To respond to your comments or inquiries;
  • To provide you with user support;
  • To track and measure Website performance;
  • To process payment for purchases you make through the Website;
  • To protect, investigate, and deter against unauthorized or illegal activity.

Text Messaging Use: With your consent, we may use your phone number to send you marketing, sales, and business update text messages. You can opt out of these messages at any time by replying with “STOP” or contacting us directly at support@localcreative.co.

3. Cookies

Cookies are not just tasty treats. A cookie is also a piece of information recorded by your web browser. This allows your web browser to recognize places you have visited. For more on cookies, see this article from the Federal Trade Commission.

Our use of cookies assists you when you begin to type our Website. Your computer may autofill URLs based on its cookied memory. They can help remember and autofill things like user IDs and website preferences.

We use these cookies and other technological equivalents, including social media pixels, to track your internet usage in order to implement advertising strategies.

4. Email

Email is the backbone of most online marketing in the twenty-first century. Your email is valuable to us, and your privacy is valuable to you. We take care to ensure that your email and other data are used in a respectful manner, and we keep your email confidential. We do not sell or in any way share your email in exchange for remuneration. Occasionally, Company does partner with third parties to provide joint education, resources, products, or services. In these cases, your participation is deemed consent for us to share any information you provide to us with that third party.

Company’s emails will comply with applicable laws, including the CAN-SPAM Act. Each email will clearly identify that it is from the Company along with a place for you to unsubscribe from our email list. Occasionally, the technological systems we rely on to remove you from our email list may fail to unsubscribe you. If you continue receiving unwanted emails, please reach out to Company directly at support@localcreative.co, and we will manually remove you.

Unsubscribing from Company’s email list will remove you from our routine promotional emails and informational emails about podcasts, blog posts, and other resources we may have to share. However, you may still receive information about programs, services, or products you have bought from Company.

5. Information Disclosures

Company will disclose your personal information only when necessary to provide services, programs, or products to you, or when necessary to work with third parties like lawyers or collection agencies to enforce these terms or any other terms between you and Company. We may also disclose your information when we are otherwise legally required to do so.

6. How We Protect Your Information

We make best efforts to ensure the security of your information using industry standards and reasonable methods. We rely on reputable and reliable third-party vendors.

7. Third-Party Service Providers

We use third-party platforms, including Telnyx and Hiro.fm, to manage and deliver our text message communications. These providers adhere to strict data protection standards and only process your information on our behalf.

8. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information;
  • Withdraw your consent for receiving marketing messages;
  • File a complaint with a relevant data protection authority.

10. GDPR Compliance

If you are located in the European Union (EU), you are entitled to additional rights under the General Data Protection Regulation (GDPR). These rights include:

  • The right to access the personal information we have about you.
  • The right to request that we erase your personal information.
  • The right to restrict the processing of your personal information.
  • The right to data portability.
  • The right to object to the processing of your personal information.

To exercise these rights, please contact us at support@localcreative.co.

11. Children’s Information

We do not knowingly collect personal information from children under the age of 13. If a parent or guardian believes that the Website has collected the personal information of a child under the age of 13, please contact us at support@localcreative.co so that we may delete the information.

12. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via our website or through direct notifications.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Local Creative LLC
support@localcreative.co
PO Box 192
Manchester, VT 05254

By using our website and providing your contact information, you agree to the terms of this Privacy Policy and consent to receiving text messages as described herein.

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